Does the Extended Protection Plan cover tank and tankless water heaters?
Yes. The Extended Protection Plan provides coverage for a tank water heater or a tankless water heater.
When does coverage under my protection plan begin?
Coverage for mechanical or electrical failures begins upon expiration of the shortest portion of the Manufacturer’s Warranty. Coverage for power surge begins on the plan purchase date.
Does the water heater plan cover labor and parts?
No. This plan covers LABOR COSTS ONLY that are required to repair or replace the covered product’s thermostat, heating element, control boards, electronic igniters, gas blocks or relief valve. Parts are not covered.
How do I file claim for water heater repair?
The call center is available 24/7 for service claims at 866-505-4795. You can also file claims online by visiting www.MyProtectionPlan360.com/Menards
How long do I have to purchase an Extended Protection Plan?
You have 6 months to purchase the Extended Protection Plan for an eligible water heater that comes with at least 1 year manufacturer parts and labor coverage.
Do I need to register my plan?
No. Water heater plans are registered automatically at the time of purchase. When filing a claim, please have your Contract Purchase Receipt readily available.
Does this plan pay for a servicer to come to my home to repair my water heater?
Yes. The Extended Protection Plan for water heaters does provide for in-home repairs, when possible. In some cases the servicer may be required to take the covered water heater to their facility for service; in this case the plan would cover the servicer’s transportation charges.
Can I cancel my plan at any time?
Yes. If you cancel the plan within the first 30 days of purchase, you will receive a 100% refund of the plan purchase price paid by you. If you cancel the plan after 30 days of purchase, you will receive a pro-rata refund of the plan purchase price paid by you. (Any claims paid under the plan will be deducted from any refund due to you, unless otherwise prohibited by your state. See the terms and conditions for state restrictions.)
Is the plan transferable?
Yes. This plan can be transferred at no cost. In order to transfer the plan to another person you will need to call into the call center at 866-505-4795 and request the transfer.
Do I have to pay a deductible under this plan?
No. There is no deductible required.