REPAIR AND REPLACEMENT PLAN FAQS
REPAIR AND REPLACEMENT PLANS MAJOR APPLIANCE PLANS WATER HEATER PLANS FURNITURE

How long do I have to purchase one of these plans?

As long as the product you intend to purchase has at least a 1-year Manufacturer’s Warranty, you have 6 months from the date of purchase to buy a plan.

Do I need to register my plan?

No. These plans are fully registered at the time of purchase.

Does the Repair Plan have a limit on how many repairs I can have completed?

The Repair Plan has no limit to the number of claims you can file, but the total maximum amount that may be paid during your contract term will not exceed the original purchase price of your covered product (excluding any taxes or fees).

If I sell my product can my plan be transferred to another person?

Yes. These plans can be transferred to another person (but not another product). In order to transfer the plan to another person you will need to call into the call center at 866-505-4795 and request the change.

When does coverage under these plans begin?

Coverage for mechanical or electrical failures begins upon expiration of the shortest portion of the Manufacturer’s Warranty. Coverage for power surge begins on the plan purchase date.

If I purchase a Replacement Plan, where do I go to get the product replaced if it fails?

Simply return to your nearest Menards location with your Contract Purchase Receipt and the defective covered product. With an approved claim, you will either receive a replacement item, or reimbursement in the form of Menards store credit, up to the original purchase price of your covered product (less taxes).

Do these plans have any deductibles?

No. There are no deductibles.

Does the Repair Plan provide in-home service?

For covered claims on a product with an original purchase price greater than $999.99 in-home repair service is provided. Any covered product with an original purchase price less than $999.99 qualifies for local repair center service only.

How do I file a claim?

Simply call into our call center anytime at 866-505-4795, or visit www.MyProtectionPlan360.com/Menards

If I lose my Terms & Conditions can I get another copy?

Yes, terms and conditions are available online at www.menards.com. Click on “Services” and then choose “Extended Protection Plans,” click on “Terms and Conditions,” and then select “Repair & Replacement Plans.” You can also request a copy be mailed to you by calling into our call center at 866-505-4795.

How long do I have to cancel my plan?

If you cancel the plan within the first 30 days of purchase, you will receive a 100% refund of the plan purchase price paid by you. If you cancel the plan after 30 days of purchase, you will receive a pro-rata refund of the plan purchase price paid by you. (Any claims paid under the plan will be deducted from any refund due to you, unless otherwise prohibited by your state. See the terms and conditions for state restrictions.)