When does coverage under my Protection Plan begin?
Coverage for mechanical or electrical failures begins upon expiration of the shortest portion of the Manufacturer’s Warranty. Coverage for power surge or food loss begins on the plan purchase date.
What does my Protection Plan cover?
The Menards Extended Protection Plan covers mechanical or electrical failures of your covered product under normal operating conditions. Please refer to the Terms and Conditions for full coverage details.
Does my Protection Plan cover cosmetic items, such as scratches or dents, to my covered product?
No. The Protection Plan only covers mechanical or electrical failures that keep your covered product from operating according to the manufacturer’s specifications.
Who do I call if my covered product needs service?
The call center is available 24/7 for service claims at 866-505-4795 (except on Thanksgiving and Christmas). You can also file claims online by visiting www.MyProtectionPlan360.com/Menards
Does my plan cover products being used commercially?
This plan only covers appliances being used for residential or personal use, and does not cover products being used in a commercial environment or common area.
How long do I have to purchase an Extended Protection Plan?
As long as the unit you intend to purchase has at least a 1-year Manufacturer’s Warranty, you have 6 months from the date of purchase to buy a plan.
When does the Food Loss Benefit begin, and how does it work?
Coverage for food loss begins on the plan purchase date, and provides reimbursement for food that you lose as a result of a covered claim. The Food Loss Benefit provides up to a maximum of $300 per qualified service repair.
Does this plan have a limit on the number of service calls I can make?
There is no limit to the number of claims you can file, but the total maximum amount that may be paid during your contract term will not exceed the original purchase price of your covered product (excluding any taxes or fees).
Does this plan pay for a servicer to come to my home to repair the product?
For large covered appliances, the Extended Protection Plan does provide for in-home service when possible. In some cases, the servicer may be required to take the covered product to their facility for service. In such circumstance, the plan would cover the servicer’s transportation charges.
Can I cancel my plan at anytime?
Yes. If you cancel the plan within the first 30 days of purchase, you will receive a 100% refund of the plan purchase price paid by you. If you cancel the plan after 30 days o f purchase, you will receive a pro-rata refund of the plan purchase price paid by you. (Any claims paid under the plan will be deducted from any refund due to you, unless otherwise prohibited by your state. See the terms and conditions for state restrictions.)
Are the Protection Plans transferable?
Yes. These plans can be transferred to another person (but not another product). In order to transfer the plan to another person, you will need to call into the call center at 866-505-4795 and request the change.
Do I have to pay a deductible under this plan?
No. There are no deductibles.
Do I need to register my appliance plan?
No. The appliance plans are fully registered at the time of purchase.
Does the term of this plan begin on the date of purchase or after the Manufacturer’s Warranty expires?
The term begins on your plan purchase date. Parts and labor coverage for your covered appliances begins upon expiration of the shortest portion of the Manufacturer’s Warranty.